Terms of service

Terms of Service

Welcome to Sita Pearl. By using our website and purchasing from Sita Pearl, you agree to the following terms and conditions.

General

Sita Pearl reserves the right to update, change or replace any part of these Terms of Service at any time. It is your responsibility to check this page for changes.

Products

All Sita Pearl jewellery is handmade and may have slight variations in appearance. Small differences, marks or imperfections may occur as a result of the handmade process and are part of what makes each piece unique.

We do our best to display our jewellery accurately, including colours and details. However, colours may appear slightly different depending on your device or screen.

Orders

When you place an order, you agree that the information you provide is accurate and complete.

Sita Pearl reserves the right to refuse or cancel an order if necessary, including where an item is unavailable or an error has occurred in the product listing or pricing.

Pricing

All prices are listed in Australian dollars (AUD) unless otherwise stated.

Sita Pearl reserves the right to change prices at any time without notice. Price changes will not affect orders that have already been confirmed and paid for.

Payment

Payment must be completed at checkout before your order can be processed.

Shipping

Orders are processed according to our Shipping Policy. Delivery times are estimates and may vary due to postal services, customs or circumstances outside of our control.

Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Jewellery Care

Please follow our recommended jewellery care instructions to help keep your pieces looking their best. Sita Pearl is not responsible for damage caused by improper care, accidents, chemicals, excessive force or normal wear and tear.

Website Use

You agree not to misuse our website or use it for any unlawful purpose.

All content on this website, including photographs, designs, logos, text and branding, belongs to Sita Pearl unless otherwise stated and may not be copied, reproduced or used without permission.

Limitation of Liability

To the extent permitted by Australian law, Sita Pearl is not responsible for losses or damages resulting from circumstances outside of our reasonable control.

Nothing in these Terms of Service excludes, restricts or modifies any rights or guarantees that cannot legally be excluded under Australian Consumer Law.